Vacation—going to new places and seeing new things, constantly interacting with the world of environments, products, service and people—is often where the big insights are hatched and the big ideas born.

Generosity is always a good idea. Especially to our armed forces who protect our freedoms with their lives. Pass it on.

"I’m overstating for effect, but the reality is that YOU see a 32-year-old paralegal from Shaker Heights, and SHE sees a battle-scarred warrior for the human race."

It seemed like a good idea at the time. “Let’s put a hamburger on the desktop version of our new web site!” “Good idea. It will signify our belief in the mobile-first world.” “And it’s so simple, intuitive, edgy and elegant.”